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Frequently Asked Questions

What is VaultMe?

VaultMe is online software that copies Gmail, Drive, Contacts, and Calendars from one Google account into any other Google account.

You've got a lot of email, work, and contact information stuck in your Google account.

VaultMe eliminates the hassle of copying your data:

  • It only takes one minute to start your copy using VaultMe
  • Your copied data stays organized in the folders and labels you had before
  • Your data stays online and accessible to you in your new Google account

Even though Google offers a service to download and export data…

  1. All those easy to use Google file types will be converted to other file types (requiring you to acquire other software and import those files)
  2. You will lose much of the hard work you've put in organizing, foldering, labeling, and formatting (you can read more about this here: Alternative to Google Takeout )
  3. It will not export data 'Shared' with you, only the documents you 'Own'
  4. You'll likely waste many hours (or even days) using Google's tools

VaultMe solves all of these hassles for you.

Yes! VaultMe will copy data from any Google account to any other Google account.

You can use VaultMe to consolidate all your Google accounts into one place, or to migrate a copy of your Google work, school, or personal (@gmail.com) account to a new one.

How Does It Work?

Yes! By default VaultMe will copy all your Gmail, Drive files, Contacts, and Calendar events from your source Google account. You have the option to de-select items you don't want to copy.

Learn more: What VaultMe will copy (and what it won't)

Google file types are meant to be read by Google. Plus, you already know how to use Google's systems. So, it makes sense to copy directly from one Google account to another Google account.

Once copied over, you can quickly search for, access and use all the data from your first account. Because all the protocols are the same, everything is kept organized and works almost exactly the same as before! Plus, as Google continues to upgrade its applications, these files are automatically kept upgraded with them.

No. Currently VaultMe only copies data from one Google account to another Google account.

It's easy to create Google accounts. You have two options:

It depends on how much data you are copying! VaultMe will display a time estimate automatically once you've signed in to both accounts and selected what data you want copied on the VaultMe app

In general though, since VaultMe runs on Amazon's AWS and has a direct connection to Google's network it can move data much more quickly than almost any home or business internet connection.

If you are losing access to your source account soon and worried about the time it will take to complete the copy, please note the following:

  • The estimate displayed to you includes the time it will take VaultMe to 'fetch' all of your selected data from the source account, PLUS the time it will take to 'write' all of the fetched data to your destination account.
  • Generally speaking, the 'fetch' portion of the copy is much faster than the 'write' portion - usually about 10-15% of the total time. This is due to different speed limits imposed by Google and cannot be controlled by VaultMe.
  • Therefore, once all of your items have been 'fetched' by VaultMe, the copy should be able to complete normally even if you lose access to your source account.
  • As each item is then written to your destination account, it is irretrevably deleted from VaultMe's system.

No. Once the copy starts everything is done quickly and securely 'in the cloud'.

Feel free to close your browser and shut down your computer… you'll get an automated email when your copy is complete.

No! VaultMe transfers a copy of the data from your source account. Which means the original data remains in the source account until that account (or the data in it) is deleted.

Security

Using the secure OAuth 2.0 Protocol, you authorize the VaultMe Application to access the data in your accounts as a trusted app. Once a copy begins, VaultMe:

  1. Securely accesses and reads the data in the source Google Account.
  2. Automatically creates a fully encrypted copy of the data.
  3. Transfers the encrypted data through VaultMe's secure network to the destination Google account.
  4. Decrypts the data and stores it in the destination Google account (sorting and organizing your data to mirror exactly where it was in your source Google Account).
  5. Deletes each temporarily stored item from VaultMe's secure network. As each item of data is confirmed successfully copied to your destination account, it is irrevocably deleted from VaultMe's secure network. For this reason, the only way to make additional VaultMe copies is to start anew using the same (or a different) source account.

You will never be asked to enter any Google login information directly to VaultMe. Instead, VaultMe will 'hand you off' to Google's private login screens using the secure OAuth 2.0 Protocol. It's the same way that thousands of websites have people 'Login with Google' or 'Login with Facebook'.

Because the OAuth 2.0 Protocol is used, you can change your password and VaultMe will still retain access.

No! VaultMe is made so that no actual person is involved in copying your data. VaultMe is an autonomous digital system that securely reads your data and copies it to your destination account without human interaction. As soon as each item is confirmed successfully copied, it is irrevocably deleted from VaultMe's encrypted temporary storage.

Learn more: VaultMe Privacy Policy

NO! VaultMe precisely assigns a unique Copy ID to each account copy and transfer made. This is a business of precision. We are experts at secure networks and data transfer. No data can enter any account without a matching associated Copy ID.

Only as long as it takes to copy it to your destination account. VaultMe moves each item of encrypted data securely through its network to make the copy. Immediately after each item of encrypted data is confirmed copied, it is permanently deleted and not recoverable.

If for some reason your copy is interrupted or paused, VaultMe will hold a copy of any data that has not been confirmed copied to your destination account for a maximum of 3 months, after which point it will be securely and irretrievably purged from the system.

Once your copy is complete and you're satisfied with the results, simply visit https://myaccount.google.com/permissions for any account(s) you've given access to and remove CloudGopher from the list of apps by clicking the cell and then the "Remove Access" button.

Note that if you require technical support, we may ask you to re-connect your account(s) by simply visiting The VaultMe App and signing in to both accounts, then closing the browser tab (do not check out)

Price & Purchase Options

We accept all of the following payment methods:

  • PayPal
  • Visa
  • Mastercard
  • American Express
  • Discover (for US residents)

Absolutely! If VaultMe fails to perform for you, please contact support@vaultme.com any time within 14 days and we'll work with you to resolve the issue or give you a refund!

Because VaultMe eliminates all of the hassles and wasted time that come from trying to copy your data 'for free'. With VaultMe you spend a minute of your time and get a ready to use copy!

Learn more: Don't Get Trapped by Google Takeout

What will VaultMe copy from my Google account?

  • Gmail (which you use to email people)
  • Google Drive (which you use to store files and photos)
  • Google Docs (which you use as a word processor)
  • Google Sheets (which you use to make spreadsheets for economics, business, math classes and more)
  • Google Slides (which you use to create presentations - it's like powerpoint, but online)
  • Google Forms (which you use to create surveys and more!)
  • Contacts (which you use to store contact info like email addresses of those you've emailed with)
  • Calendars (which you fill up with group meetings, events, birthdays, important occasions, and more)

Gmail is an email application (or "App") that you use to write emails or use for most correspondence during your time at your job.

Over 500 million people use it worldwide so you're probably already familiar with it… but what makes your Work Gmail different is that it is governed by your employer, and once this account is closed all email inside it will be deleted permanently. That would be a shame, because your work email is a valuable catalogue of all of your correspondence and important attachments during your tenure.

Google Forms are where you often create your surveys and more! It can be extremely difficult to save Google Forms if you try to 'download' them, since they are automatically turned into PDFs which renders them useless. VaultMe keeps all of your Google Forms in their same format so you can still use them!

Contacts is a Google App that stores contact information for everyone you email with: essentially your digital rolodex.

Most often, this is a record of all of the e-mail addresses, colleagues, networking contacts, and friends you've ever e-mailed with while using that account. It can also include phone numbers, addresses, or any other important contact info you've saved.

Calendars is a calendar application in your Google account that allows you to track and maintain calendar events you've created and events that other people have invited you to. Your calendar typically has a journal of how time has been spent, as well as all of those recurring events like birthdays and special occasions.

Google Docs is a web-based word processing software. Other familiar word processing software like Microsoft's Word or WordPerfect are similar, but since Google Docs are stored online in the Google Drive, they can be shared with dozens of people and edited in real time from anywhere.

Instead of emailing edited files back and forth, you and others work from the same file which is shared between you. This amazing invention has vastly changed the landscape of how people collaborate with each other.

Google Sheets is a web-based spreadsheet software. Other familiar spreadsheet software like Microsoft's Excel or Quattro Pro are similar, but since Google Sheets are stored online in the Google Drive, they can be shared with dozens of people and edited in real time. Like Google Docs, this has transformed collaboration.

Google Slides is a web-based slide presentation software. Other familiar slide presentation softwares like Microsoft's PowerPoint or Mac's Keynote are similar, but since Google Slides are stored online in the Google Drive, they can be shared with dozens of people and edited in real time. Like Google Docs and Google Sheets, this has opened up new channels of communication.

Google Drive is the digital file cabinet where your work is maintained. It is where the work from Google Docs, Google Sheets, Google Slides, and Forms is kept.

Yes! VaultMe copies over all email attachments with every email!

Instead of emailing edited files back and forth, Google Apps enables groups of people to work from the same document. The 'Owner' of the file is the person who creates the file. It is typical for one of the people in a group to create a file and then share it with everyone else in your group.

That means that there are likely many files in a your source account that were created by other people but you have contributed a lot of work to.

VaultMe copies over all 'Shared' files too so that you can rest assured that everything is available to you when you need it!

We recommend you set up your source Gmail Account to forward emails to the destination account so you never have this problem. However, if you have a lot more data (like Gmail, Drive files, and other files) that come after your transfer to be in the destination Google Account, then you can simply do another transfer with VaultMe.

Click on the link for further information on forwarding emails: How to forward my Gmail emails after my copy

About VaultMe

We're an independent software company headquartered in Seattle, WA. We are not owned, operated, or managed by Google (or Alphabet, their new holding company).

However, we think Google is amazing! So we signed up as a G Suite Referral Partner, and we may be paid a small fee by Google if you end up buying G Suite based on our recommendation, but that is the extent of our relationship.