Mac Pros is an IT service provider that offers what founder Tim Blanco describes as a boutique form of support. The company works closely with its clients and adapts its services to the practical needs of each business.
Account retention in production companies
Many Mac Pros clients operate in television, film, photography, and commercial production. These companies regularly assemble teams for a particular project, sometimes bringing in dozens of people for only a few months. When a production wraps, many of their accounts are closed.
Most departing accounts may no longer be needed, but selected employees can leave behind email and files that the company wants to retain for future reference, ongoing work, or legal reasons. Mac Pros preserves this content by migrating the selected accounts into an administrative account that remains under the client’s control. Content from each former employee can be placed into a separate folder, making it easier to keep the records organized and find them later.
Responding to unpredictable migration needs
Account retention is a normal consequence of how production companies operate, but individual requests are difficult to predict. A client may rotate a large number of people through the business during a year while deciding to preserve only some of their accounts.
The request often arrives when a production ends or an employee is already leaving. Sometimes Mac Pros needs to retain one account; sometimes it is a group. Either way, there is rarely a long preparation period.
“We need to migrate this thing now. There’s often no planning, there’s usually little to no notice, there’s no runway.”
Mac Pros therefore needs a tool that can be used as soon as the request arrives. VaultMe does not require migration licenses to be purchased in advance, so the team does not have to estimate future demand or maintain unused capacity between projects. It can configure the required accounts and pay for the migrations it is ready to run.
VaultMe also allows email and files to be handled together. This gives Mac Pros a direct way to preserve the content that matters without turning each retention request into a larger migration project.
More than a decade of dependable use
Mac Pros began using VaultMe more than ten years ago.
“Anytime we have to do a migration, we want to use VaultMe, because it just seems to work best.”
That long relationship reflects how closely VaultMe fits the work. It is quick to start when a request arrives without warning, straightforward for the Mac Pros team to operate, and consistently delivers the result its clients need. For a service that must be available on demand, that combination has made VaultMe the tool Mac Pros continues to trust.