Google Workspace offers a set of cloud-based apps that benefit not only large companies. By switching to Google Workspace, small businesses and solo entrepreneurs can also improve communication, collaboration, productivity, and security.
Migrating from your current email provider to Google Workspace can feel overwhelming, whether you're managing a business account with multiple users or have just a couple of personal accounts. That's why we've put together this guide to walk you through the entire process—from planning your migration to reviewing the results and retiring your old system.
In this article, you'll find step-by-step instructions for transitioning to Google Workspace. While this guide was created with the needs of small businesses in mind, the instructions can be adapted to suit the needs of larger organizations as well.
In this article:
- 1. Plan your transition to Google Workspace
- 2. Choose a migration method
- Option 1: Transition to Google Workspace using VaultMe for Admins
- Option 2: Migrate to Google Workspace with Google's migration service
- 3. Prepare for the transition
- 4. Transfer user data
- Option 1: Transfer your organization's data with VaultMe for Admins
- Option 2: Transfer user content using Google's migration tool
- 5. After you migrate to Google Workspace
- Additional resources
- Related articles
1. Plan your transition to Google Workspace
Planning is an essential part of the migration process. A proper plan can help you avoid unnecessary work, resolve any issues before they start affecting your daily work, and be prepared for what happens next.
At this stage of the transition, consider doing the following:
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Determine what types of data you need to migrate.
While some small businesses only have email data to migrate to Google Workspace, others may have also accumulated drive files, contacts, and calendars.
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Decide how many users you will be migrating.
Create a list of all users that need to be migrated (this should include active and inactive accounts). Decide which user accounts will remain active after the transition, which need to be migrated to an archival mailbox in Google Workspace, and which can be left behind.
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Decide when you will migrate user data and assess how much time you have or need.
While 1-3 accounts can be migrated over the weekend, larger organizations may need more than a week or two. It's always a good idea to start early and plan extra time for unforeseeable delays.
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If you already have a domain, decide whether to keep or change it.
You can switch email service providers without changing the domain (i.e., your existing domain can continue working if you decide to switch from Microsoft 365 or another service provider to Google Workspace). However, you can also change it. In this case, you can purchase a new domain from Google when you sign up for Google Workspace.
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Select your Google Workspace plan and decide how many user accounts you need.
Google's standard price plans for Google Workspace are outlined on this page: Google Workspace pricing plans. However, Google also has special editions for qualifying organizations, such as educational institutions or not-for-profit organizations.
2. Choose a migration method
Once you've developed a basic transition plan, you must decide how you want to migrate user data.
There are two approaches to transferring existing data to Google Workspace: using a paid third-party service like VaultMe for Admins or utilizing Google's free native migration products.
When deciding between Google's native migration tools and a third-party cloud migration tool, there are several factors you should consider:
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Ease of use.
Google's native tools require more manual work and offer limited flexibility. In contrast, third-party tools often have user-friendly interfaces with guided workflows and automation that reduce the amount of manual work involved. If you or your team have limited technical expertise, a third-party tool might be more suitable for your business situation.
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Reliability and support.
Google's native tools might not be as robust in handling complex migration scenarios or large data volumes, and support for free tools may be limited. Third-party tools are often more reliable, especially for large-scale or complex migrations involving multiple types of data (emails, contacts, calendars, files). Some services, including VaultMe for Admins, offer dedicated support, including pre-migration assessments and post-migration troubleshooting, should the need arise.
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Price.
Google's tools are Included with the Google Workspace subscription, so there's no additional cost. Third-party tools typically involve additional costs, which vary based on the tool, the number of users, and the complexity of the migration. If budget is a significant concern and your migration is straightforward, Google's free tools might be sufficient. However, the added cost of a third-party tool might be justified by the time saved and the reduced risk of issues during the migration.
In this article, we are comparing VaultMe for Admins with Google's free data migration service, but there are also other tools that you can consider for your project.
Option 1: Transition to Google Workspace using VaultMe for Admins
VaultMe for Admins is a third-party migration tool designed for transferring user content between online accounts. It offers advanced migration options and automates the transfer of emails, files, contacts, and calendars between different accounts or service providers.
Pros of VaultMe for Admins:
- Supports hundreds of email service providers
- Supports file migrations from Google Workspace and Microsoft OneDrive accounts
- Migrates users in easy-to-set-up batches
- Provides precise results, even for extra-large accounts
- Shows real-time migration progress
- Offers free sync-ups within 30 days of the migration date
- Generates detailed migration reports for each user
- Includes dedicated premium support
Cons:
- Paid service
Learn how you can benefit from using VaultMe for your migration project: VaultMe for Business.
Option 2: Migrate to Google Workspace with Google's migration service
Data Migration Service is a built-in tool in Google Workspace that allows data—such as emails, calendars, and contacts—to be transferred from external email systems to Google Workspace accounts.
Pros:
- Free service
Cons:
- Each type of content (Gmail, Contacts, Calendars) needs to be transferred separately
- File migrations are not supported
- Large accounts may fail to transfer accurately
- A lot of manual setup is required
- Support for free transfers is limited
To check if this tool will work for your project, see Google's help article: Is the data migration service right for my organization?
3. Prepare for the transition
Now that you've selected your migration tool, you can start preparing for your transition.
Here's what you need to do:
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Sign up for Google Workspace and set up your organization's account.
To sign up, navigate to the following page: Google Workspace sign-up page.
During the sign-up process, you will need to provide information about your organization, verify the ownership of the domain, and set up billing. If you are having trouble verifying your domain, refer to Google's troubleshooting page: Can't sign up my domain for a Google service.
If you are not changing your domain name and user email addresses, do not activate Gmail at this stage. Otherwise, new emails will start arriving in Gmail right away, and your old email accounts will stop working. You will be able to activate Gmail by changing MX records after you have migrated your content and are ready to start using Gmail instead of your old email service.After verifying the domain, set up a super admin account (this may include safeguarding the account and enabling email alerts) and configure the security settings of your Google Workspace by adding SPF, DKIM, and DMARC records.
Signing up for Google Workspace and configuring the super admin account are important steps that may require more time than expected. Plan at least several days for this task.
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Create user accounts.
For instructions on how to add users to your Google Workspace account, see this article: Add an account for a new user.
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Notify users of the upcoming change.
Ensure that users know of the change and instruct them to minimize using their accounts during the migration process on the scheduled days.
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Back up any critical data (optional).
While neither VaultMe for Admins nor Google's data migration service removes the data from the source accounts, backing up any critical data is a reasonable step during the transition period.
4. Transfer user data
We recommend transferring user data during the weekends to minimize any disruptions to daily operations. Before beginning your migration process, ensure all critical tasks are completed, users are informed of the timeline, and backups are created.
Option 1: Transfer your organization's data with VaultMe for Admins
To transfer your users' data to Google Workspace:
- Navigate to the app.
- Select "Migrate or archive multiple user accounts (advanced)." If you only have one or two accounts to migrate, you can use VaultMe for Individuals and migrate your accounts one by one. In this case, select "Migrate a single user account to another account" to be redirected.
- Create a VaultMe for Admins account.
- Select your source and destination service providers. If your source email service provider is not listed among the popular accounts, select "IMAP." For the destination service provider, select "Google Workspace."
- Decide how you want to connect your source accounts. Depending on your service provider, you may be limited to manually connecting each source account.
- Connect your destination accounts. We recommend using domain authorization for Google Workspace.
- Create a migration plan.
- Select what types of content you want to copy. If you are migrating from IMAP accounts, you will be limited to copying only emails.
- Decide how you want your content to be organized after the migration.
- Let the app calculate the final fee and proceed to checkout. (Our prices are outlined on this page: https://www.vaultme.com/pricing. Refer to the VaultMe for Admins pricing.)
- Start your Google migration. You can now close your browser or even power off your computer.
- Check back to see the progress of your migration. But remember that you'll receive an email notification when it's complete.
After your migration is complete, you will have 30 days to sync up changes between the accounts if needed.
Option 2: Transfer user content using Google's migration tool
To transfer your users' data to Google Workspace:
5. After you migrate to Google Workspace
Once you've migrated user content, consider taking the following steps:
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Review the results.
You'll need to compare the data in the source accounts with the migration results in the destination accounts. If you've used VaultMe for Admins to transfer user data, download the migration reports containing the list of all migrated items and keep them for future reference.
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Train users.
Before fully switching to Google Workspace, ensure that your users are comfortable with the new service and know how to use the features offered by Google Workspace. You can use Google's free guide for training: Train your Google Workspace users.
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Update DNS Records.
When you are ready to permanently switch to Google Workspace, modify your domain's DNS records to point to Google Workspace. Specifically, you must update the MX records to direct email to Google's servers. This will activate Gmail for your Google Workspace account. Google provides registrar-specific instructions for updating MX records in the following article: Activate Gmail for Google Workspace.
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Finalize Google Workspace settings.
Adjust any final settings in Google Workspace, such as adding the company logo and setting up email forwarding, auto-replies, and signatures.
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Decommission the old system.
After a reasonable period, once you are sure everything is working well in Google Workspace, decommission the old system. Avoid deleting your source accounts immediately after the migration since, in some cases, changes cannot be reverted. We recommend waiting 30-60 days before permanently deleting the old system.
Additional resources
Do you need help with your Google Workspace account? Google offers dedicated support for Google Workspace users. You can start here: Contact Google Workspace support.
If you have a question that you'd like to discuss with Google Workspace experts or fellow Google Workspace admins, join the Google Workspace Admin Community.
If you are a registered not-for-profit organization, you may be eligible for a free Google for Non-Profits plan. Check your eligibility using this page: Google Grant Application.
Related articles
Need to move Google Photos to a different account? Explore your options using this guide: How to Transfer Google Photos to Another Account.
Are you considering using Google Takeout for your migration project? Learn what to expect: Alternative to Google Takeout.